Communication to Customers - 15th May, 2023

Dear MMEx Medisecure users,

The Department of Health and Aged Care announced in the Federal Budget last week that Fred IT Group has won the contract to deliver the national electronic prescription delivery service (PDS) on behalf of the Department of Health and Aged Care. This service will be provided via the platform eRx. These new arrangements start on 1st July.

MMEx is currently integrated with Medisecure which has provided our prescription delivery services (PDS) for many years.

Your organisation is currently using this Medisecure integration to access e-prescription functionality.

This announcement will require MMEx to integrate with eRx in order to continue to provide e-prescription functionality.

Our team is working with the highest urgency to establish a commercial relationship with and obtain the necessary technical information from eRx as soon as possible.

With a large number of software vendors needing to integrate and become compliant with eRx in the next six weeks we will aim for, but cannot guarantee, that there will be, no disruption to the availability of this service.

There may be some actions required by you to facilitate your organisation’s transition to the new integration. As we have more detail available about timelines, impact and any end-user-required actions we will communicate these.